Customer Support

We know you’ll find Evacupet to be an invaluable resource in the event of an emergency.
As a member of Evacupet you’ll receive peace of mind for your animals and be able to connect with animal lovers like you!
Receive access to checklists to make sure you’re ready for whatever mother nature sends your way. From your own personal go-bag, to truck and trailer safety, equine evacuation, canine evacuation, and more, you’ll always be prepared.

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FAQ


  • What is Evac-U-Pet?
    • Evac-U-Pet is a mobile app developed to help coordinate emergency animal evacuations
  • Where is Evac-U-Pet available?
    • Los Angeles County. We are working to expand as soon as possible.
  • Why does Evac-U-Pet need access to my pictures?
    • We need access to your pictures so that we can identify you as well as your animals
  • Why does Evac-U-Pet need me to enable location services?
    • Evac-U-Pet needs access to your location services so that we can track you while you’re using the app and transporting animals
  • What is my username?
    • Your email address
  • Why do you need my property notes and what kind of details should I list?
    • Property notes is the perfect place to list your gate code, where your spare key is, etc.
  • How do I use Evac-U-Pet?
    • Download it in the Apple or Android stores, it’s free! Then create a profile for yourself and each of your pets. 
  • How does Evac-U-pet work?
  • I don’t own pets, can I help?
    • Absolutely! Download Evac-U-Pet in the Apple or Android stores, it’s free! Then create a profile for yourself listing your availability to help transport or house animals during emergencies.
  • I have room to help house pets at my personal residence, can I help?
    • Absolutely! Download Evac-U-Pet in the Apple or Android stores, it’s free! To register as a personal evacuation center, select the menu bar on the right, select Evacuation Center and fill out your information. 
  • Why Evac-U-Pet 

© EVAC-U-PET 2017